Legal

Terms & Conditions, Privacy Policy, Refund Policy, Responsible Gaming, and Sweepstakes Rules.

Last Updated: March 22, 2026

Milan Sweepstakes is a social sweepstakes entertainment platform offering access to promotional-style games for entertainment purposes. By accessing or using Milan Sweepstakes, you agree to be bound by these Terms & Conditions. If you do not agree, you must not use our services.

1. Age Requirement & Eligibility

You must be at least 18 years of age to access or use Milan Sweepstakes. By participating, you confirm that you meet the minimum age requirement and are legally permitted to participate in sweepstakes promotions in your jurisdiction.

  • Participation is limited to eligible U.S. jurisdictions (see prohibited states below).
  • No purchase is necessary to play or redeem prizes.
  • Employees, their immediate family members, and anyone residing in the same household are not eligible.
Prohibited States: Washington, Michigan, Montana, Idaho, Nevada, Connecticut, Delaware, Louisiana, Maryland, South Dakota — and any other jurisdiction where sweepstakes promotions are restricted or prohibited by law.

2. Platform Availability

Milan Sweepstakes strives to deliver a reliable and uninterrupted experience. However, the platform is provided on an “as-is” and “as-available” basis. We are not responsible for service interruptions, delays, outages, software issues, device incompatibilities, network failures, internet disruptions, cryptocurrency network congestion, payment processor delays, or other technical errors beyond our control. Milan Sweepstakes is also not responsible for lost entries, delayed communications, or failed redemptions caused by incorrect user-submitted information or external service disruptions.

3. Use of the Site

You may use the site for personal, non-commercial purposes only. You must not:

  • Copy, republish, sell, or redistribute any content
  • Post defamatory, illegal, or offensive material
  • Use the site to harm others or violate any law

4. No Purchase Necessary

Milan Sweepstakes operates under a legal sweepstakes model. Gameplay is free. Deposits are optional and used solely to obtain additional promotional credits for entertainment gameplay.

5. Third-Party Services

Milan Sweepstakes may utilize third-party services and payment processors including but not limited to PayLightning, Tierlock, Chime, Venmo, and related providers. We are not responsible for delays, interruptions, rejected transactions, or errors caused by any third-party provider or application. Users are solely responsible for ensuring that wallet addresses, payment details, Game IDs, and contact information are entered correctly.

6. Prizes

  • Prizes are non-transferable and cannot be exchanged for cash except as provided
  • Winners are responsible for all applicable taxes and fees

7. Intellectual Property

All content (text, images, logos, code) is owned by Milan Sweepstakes LLC and protected by copyright and trademark law. You may not republish, redistribute, reproduce, duplicate, copy, sell, rent, or sub-license any material, or use our branding without written permission.

8. Fraud Prevention & Prohibited Conduct

Milan Sweepstakes reserves the right to suspend, restrict, or terminate any account that violates platform rules, attempts to abuse promotions, creates duplicate accounts, manipulates redemption requests, improperly disputes legitimate payments, or otherwise engages in suspicious or fraudulent activity. You agree not to use bots or scripts, manipulate outcomes, or share account access. Violations may result in immediate account suspension and forfeiture of any prizes or credits.

9. Limitation of Liability

To the fullest extent permitted by law, Milan Sweepstakes shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of the platform, participation in promotions, redemption requests, third-party payment services, or any interruption in service.

10. Dispute Resolution & Class Action Waiver

By using Milan Sweepstakes, you agree that any dispute, claim, or controversy arising out of or relating to the platform shall be resolved through binding individual arbitration where permitted by law, rather than in court. You agree that any claims shall be brought only in your individual capacity and not as a plaintiff or class member in any purported class, collective, or representative proceeding.

11. Responsible Gaming

We promote safe play. If you need support, contact the National Council on Problem Gambling: 1-800-GAMBLER. Self-exclusion is available upon request. See our full Responsible Gaming Policy.

12. Governing Law

These terms are governed by the laws of the State of Georgia, without regard to conflict of law principles. Any disputes will be resolved in the appropriate state courts.

13. Changes to Terms

Milan Sweepstakes may update these terms at any time. Continued use of the platform after changes are posted constitutes acceptance of the revised terms.

14. Contact Us

Have questions? Email us at contact@milansweepstakes.com or visit our Contact Page.

Last Updated: March 22, 2026

Milan Sweepstakes respects your privacy and is committed to protecting user information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit milansweepstakes.com or participate in our sweepstakes.

Information We Collect

We are the sole owners of the information collected on this site. Information collected may include your Game ID, payment-related details, and any contact information you voluntarily provide via email, form submissions, or direct contact. We will not sell or rent your information to anyone.

How We Use Your Information

This information may be used for:

  • Processing transactions and redemption requests
  • Setting up and managing your game accounts
  • Providing customer support and responding to inquiries
  • Fraud prevention and account protection
  • Sending updates about promotions and bonuses (you may opt out at any time)

Information Sharing

Milan Sweepstakes does not sell personal information to third parties. Information may be shared with payment processors, service providers, hosting providers, or where required by law in order to operate the platform and complete transactions.

Your Rights & Control

You may contact us at any time to see what data we have about you, request corrections, request deletion of your data, or opt out of future communications. Contact us via our Contact Page.

Security

We take precautions to protect your information. Sensitive data transmitted through our site is encrypted. Only authorized personnel who need the information to perform a specific function are granted access to personally identifiable information.

Cookies

Our website may use minimal cookies for functionality purposes only. We do not use tracking cookies or share cookie data with advertisers.

Contact

If you believe we are not following this privacy policy, contact us immediately via our Contact Page or email contact@milansweepstakes.com.

By using Milan Sweepstakes, you consent to the collection and use of information as described in this policy.

Last Updated: March 22, 2026

Refund Policy

Digital credits are delivered instantly and are intended for social gameplay and sweepstakes promotional participation. Because digital credits are delivered immediately, purchases are generally considered final.

Milan Sweepstakes will honor refunds on game credits as long as the credits have not been spent. If a verified technical issue occurs and credits were not properly delivered, Milan Sweepstakes may review the matter on a case-by-case basis.

Payment Disputes

Initiating a chargeback or payment dispute without first contacting our support team may result in account suspension while the matter is investigated. Milan Sweepstakes reserves the right to suspend or restrict accounts associated with disputed transactions until the matter is fully resolved. Refunds are not guaranteed and may only be considered in the event of a confirmed platform or transaction error.

Note: Refunds are only available for unspent credits. Once credits have been used for gameplay, they are not eligible for a refund. No purchase is necessary to participate in Milan Sweepstakes.

How to Request a Refund

  1. Contact a Milan Sweepstakes representative by filling out our Contact Form or messaging us directly on Messenger or Telegram.
  2. Your representative will verify that the credits have not been spent and reverse the purchase in your account.
  3. A full refund will be issued within 7 days of your request, in the same payment method used for the original transaction.

Questions?

Contact us at contact@milansweepstakes.com or through our Contact Page.

Last Updated: March 22, 2026

Responsible Social Gaming Policy

Milan Sweepstakes promotes responsible participation and healthy play habits. Our platform is designed for entertainment and social sweepstakes participation only.

If your participation begins affecting your finances, daily responsibilities, or well-being, we encourage you to take a step back and seek support. Playing should always remain fun — never a source of stress.

Self-Exclusion

If you feel you need a break, you may request a temporary or permanent self-exclusion from your account at any time by contacting our support team. We will process your request promptly and without judgment.

Helpful Resources

  • National Council on Problem Gambling1-800-GAMBLER (1-800-426-2537)
  • Gamblers Anonymousgamblersanonymous.org
  • Find Local Support Meetings — available through Gamblers Anonymous or your local health department
Important: Milan Sweepstakes may restrict or suspend accounts where participation appears abusive, excessive, fraudulent, or inconsistent with responsible use of the platform.

Contact

Need help or want to talk? Reach us at contact@milansweepstakes.com or through our Contact Page.

Last Updated: March 22, 2026

Official Sweepstakes Rules

Milan Sweepstakes operates as a social sweepstakes promotional platform. No purchase is necessary to participate.

Users may receive promotional credits through promotions, bonuses, or giveaways. Users may also obtain digital credits for entertainment gameplay. Promotional credits may be used to participate in sweepstakes-style activities that offer the opportunity to redeem prizes where permitted by law.

No Purchase Necessary / Alternative Method of Entry (AMOE)

No purchase is necessary to participate in Milan Sweepstakes promotions. Users may obtain free promotional entries by completing the Alternative Method of Entry form (limited to one entry per giveaway). Contact us for details on the current AMOE availability.

Prize Redemption

All prize redemption requests are subject to verification, fraud prevention review, and compliance with platform rules. Milan Sweepstakes reserves the right to deny, delay, or cancel participation, promotional credit usage, or redemption requests if suspicious activity, abuse, duplicate accounts, incorrect payment details, fraudulent conduct, or rule violations are detected.

Technical Errors

Milan Sweepstakes is not responsible for technical malfunctions, software errors, interrupted internet service, delayed transactions, lost communications, system outages, or third-party service failures that may affect participation. We reserve the right to modify, suspend, or cancel sweepstakes promotions if technical issues, fraud, abuse, or unforeseen circumstances compromise the integrity or proper operation of the platform.

Void Where Prohibited

This platform is void where prohibited by law and may not be available in certain jurisdictions, including but not limited to:

  • Washington
  • Nevada
  • Idaho
  • Michigan
  • Montana, Connecticut, Delaware, Louisiana, Maryland, South Dakota
By participating, users acknowledge that they understand and agree to these sweepstakes rules and all related policies listed on this page.

Contact

Questions about the rules? Email us at contact@milansweepstakes.com or visit our Contact Page.